General Policies & Terms

ORDERING
Once you submit your order, you will receive an order confirmation along with any backordered items or price discrepancies. Please update your system with the most current prices available to avoid any price discrepancies and to help expedite the ordering process.

MULTI-PACKS
Certain items, like wheel covers, are packed with more than one to a box. We require that these items be purchased in multiples and we will indicate the quantity on our price list.

PRICING
All Classic Parts, Inc. is not responsible for errors in typography and/or photography. Prices, lot requirements, or specifications are subject to change without notice.

SHIPPING
All orders will be shipped via Standard Ground or by LTL Freight, whichever is the most cost effective for you. Expedited shipping options and/or insurance are available upon request and require additional charges. Dealer is responsible for all shipping and handling charges on all shipments, including refusals, returns and incorrect/insufficient shipping addresses. Refused orders will be credited less 20% restocking fee, freight and handling charges. Dealers can supply their own UPS account number so that shipping will be charged directly to Dealer’s account. If your UPS account is invalid and UPS charges ACP, you will be responsible for all charges.

DROP SHIPMENTS
Drop shipments are also available and an additional fee will apply. Please see our Dealer Dropship Agreement for details.

RECEIVING YOUR ORDER
Please inspect your orders as soon as you receive them to make sure all items are received, correct and in good working condition. Any discrepancies must be reported to ACP within 5 business days of delivery. We will not accept any claims of shipment shorts, mistakes and/or damages after this time period.

DAMAGES
All deliveries must be inspected before being accepted. The best of care is taken by our shipping department when packing your goods for delivery. Once merchandise is picked up by the carrier, the risk of damage is passed on to the customer. Some important tips to remember when a damaged shipment is discovered:

  • Let the carrier know immediately before you sign for the shipment.
  • For freight shipments, it is important to note “PENDING INSPECTION” if you do not have time to check the shipment for damages.
  • Keep all packaging material AS IS for proof.
  • For UPS damages, go to the UPS website to make a claim and for additional information.
  • Contact All Classic Parts, Inc. if you need additional assistance.

PAYMENT TERMS
All NEW accounts are Cash or Credit Card terms. Company checks are accepted and should be payable in US funds to ALL CLASSIC PARTS, INC. C.O.D. fees will be included in the shipping charge and will be determined by the current rate that our shipping carrier charges. If you have two (2) NSF checks in a six (6) month period, you will be placed on a cash only basis, for a time period of our discretion. In the event a check is returned unpaid, there will be a $45 charge applied to your account.

GENERAL RETURNS & EXCHANGES POLICY
Items can be returned or exchanged within 30 days of receipt with a return authorization. A 20% restocking fee will apply after 30 days. All non-defective items must be returned with the original packaging and in NEW condition free of any damages. We will inspect all returns and if any pieces are missing or damaged, items will be returned to you and shipping charges will apply to all inbound and outbound shipments.

You must have a valid reason for the return/exchange. Complete the Return Authorization Form to receive your RA# BEFOREsending items back. Items returned to us without authorization will be refused.

Radiator returns are subject to inspection and pressure testing to determine if in fact there is a leak. When installing a new radiator, please use proper installation practices like flushing the system! ACP will not accept radiator returns when negligent installation practices have been discovered.

Defective items will be exchanged for the same item if available. Credit will be issued if item is on back order. Credit will only be issued at ACP’s discretion.

INSTRUCTIONS FOR RETURNS & EXCHANGES
  1. Review and agree to returns & exchanges policy
  2. Complete Return Authorization Form; Attach any supporting Pictures
  3. Wait for ACP approval and RA#
  4. Label RA# on all packages
  5. Send back to ACP
GENERAL PRODUCT LIMITED WARRANTY

Please check item for complete Warranty details

ADVERTISING AND ACP LOGO USAGE

All supporting Dealers agree to place the ACP Logo near our products in all online and print material. In turn, Dealers will benefit from our ACP nation-wide Brand Campaign and be listed on our website’s Dealer Locator. Also, our online and print material may include your Dealer information that will help to direct more customer traffic to our supporting Dealers

LIABILITY

All Classic Parts, Inc. will not be liable for any damage or injury, personal or property, resulting in or caused by the use of any part we sell. All responsibility will be assumed by the customer or ultimate user.

TERMS OF USE

Welcome to the ACPDealer.com website (the "Site"). Please review the following terms and conditions that govern your use and purchase of products (collectively "Use") of our Site ("Agreement"). PLEASE READ THIS AGREEMENT CAREFULLY AS ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT.

USE OF THE SITE
Subject to the terms and conditions of this Agreement, we hereby grant you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by us in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by us in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by us in advance. We reserve the right to refuse service, terminate accounts, and/or cancel orders at our discretion, including, without limitation, if we believe that customer conduct violates applicable law or is harmful to our interests.

You shall not upload to, distribute, or otherwise publish through this Site any Content (defined below), information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties.

Content provided on this site is solely for your personal, non-commercial use. No right, title or interest in any Content is granted or transferred to you as a result of any such copying.

We may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement, and we have no obligation to investigate the authorization or source of any such access or use of the Site. YOU WILL BE SOLELY RESPONSIBLE FOR ALL ACCESS TO AND USE OF THIS SITE BY ANYONE USING THE PASSWORD AND IDENTIFICATION ORIGINALLY ASSIGNED TO YOU WHETHER OR NOT SUCH ACCESS TO AND USE OF THIS SITE IS ACTUALLY AUTHORIZED BY YOU, INCLUDING WITHOUT LIMITATION, ALL COMMUNICATIONS AND TRANSMISSIONS AND ALL OBLIGATIONS (INCLUDING WITHOUT LIMITATION FINANCIAL OBLIGATIONS) INCURRED THROUGH SUCH ACCESS OR USE. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify us of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security.

INTELLECTUAL PROPERTY
All text, graphics, button icons, images, audio clips, and software (collectively, "Content"), belongs exclusively to ACPDealer.com or its affiliates. The collection, arrangement, and assembly of all Content on this Site (the "Compilation") belongs exclusively to ACPDealer.com or its affiliates. All software used on this Site (the "Software") is the property of ACPDealer.com, its affiliates or its Software suppliers. The Content, the Compilation and the Software are copyrights, trademarks, trade dress or other intellectual properties owned, controlled or licensed by ACPDealer.com. The use of any of our trademarks or service marks without our express written consent is strictly prohibited.

MERCHANDISE AVAILABILITY
Merchandise availability on our website is not guaranteed as it may be low in stock. If merchandise is not available by the time your order processes, we will notify you of this via e-mail. You can always verify availability by contacting us.

RISK OF LOSS; OTHER TERMS OF SALE
The risk of loss and title for items purchased by you pass to you upon our delivery of the items to the carrier pursuant to our standard terms of sale.

TERMINATION AND EFFECT OF TERMINATION
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.

INTERNATIONAL ACCESS
This Site may be accessed from countries other than the United States. This Site may contain products or references to products that are not available outside of the United States. Any such references do not imply that such products will be made available outside the United States. If you access and use this Site outside the United States you are responsible for complying with your local laws and regulations.

DISCLAIMER AND LIMITATION OF LIABILITY
EXCEPT AS OTHERWISE EXPRESSLY PROVIDED, THIS SITE, ALL CONTENT AND ALL PRODUCTS OR SERVICES OFFERED FOR SALE ON AND THE TRANSACTIONS CONDUCTED THROUGH IT ARE PROVIDED BY US ON AN "AS IS" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, QUIET ENJOYMENT, DATA ACCURACY AND SYSTEM INTEGRATION. WHILE ACPDEALER.COM ENDEAVORS TO PROVIDE ACCURATE INFORMATION, THIS SITE MAY INCLUDE INACCURACIES, MISTAKES OR TYPOGRAPHICAL ERRORS. WE DO NOT WARRANT THAT THE CONTENT WILL BE UNINTERRUPTED OR ERROR FREE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ANY DAMAGES (REGARDLESS OF THE FOUNDATION FOR THE ACTION) SHALL NOT EXCEED IN THE AGGREGATE THE AMOUNT OF FEES ACTUALLY PAID BY YOU TO US DURING THE MONTH IMMEDIATELY PRECEDING THE ACT ALLEGEDLY GIVING RISE TO OUR LIABILITY.

TYPOGRAPHICAL ERRORS
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.

REMEDIES
You agree that our remedy at law for any actual or threatened breach of this Agreement would be inadequate and that we shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that we may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys' fees.

No right or remedy of ours shall be exclusive of any other, whether at law or in equity, including without limitation damages injunctive relief, attorneys' fees and expenses.

No instance of waiver by us of our rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future or other waiver.

APPLICABLE LAW
This site is created and controlled by us in the STATE OF CALIFORNIA USA. As such, the laws of the State of California will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws.

DISPUTES
Any dispute relating in any way to your visit to the Site or to the products you purchase through the Site shall be submitted to confidential arbitration in Los Angeles, California, except that to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the State of California. You hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in the state and federal courts of California. Arbitration under this Agreement shall be conducted pursuant to the Commercial Arbitration Rules then prevailing at the American Arbitration Association. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class action proceedings or otherwise. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to or connected with the use of the Site or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever banned.

SEVERABILITY
If any these provisions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed several and shall not affect the validity and enforceability of any remaining provision.

 

PRIVACY POLICY

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you use our website we collect the personal information you give us such as your name, address, email address, cookies and usage data to provide and improve our service to you.

When you browse our site, we also automatically receive your computer’s internet protocol (IP), browser type, and browser version in order to provide us with information that helps us learn about your browser and operating system. By using our service, you agree to the collection and use of information in accordance with this policy.
Email marketing (if applicable): With your permission, we may send you emails about our website, new products and other updates.

SECTION 2 – INFORMATION CONSENT
How do you get my consent?

While using our service, we may ask you to provide us with certain personally identifiable information such as when you create an account, complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase. That is implying that you consent to our collecting and using of personal information for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us.

SECTION 3 – DISCLOSURE
We may disclose your personal information to comply with a legal obligation, to protect and defend the rights or property of All Classic Parts, Inc. (ACP), to protect the personal safety of users, or to protect against legal liability.

SECTION 4 – E-COMMERCE PLATFORM
Our website is hosted on an e-commerce platform that allows us to sell our products and services to you.
Your data is stored through the e-commerce platform’s data storage, databases and the general e-commerce application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then the e-commerce platform stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our website and its service providers.

SECTION 5 – TRACKING & COOKIES
We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies: We use session cookies to operate our service. Preference Cookies: We use preference cookies to remember your preferences and various settings.

Security Cookies: We use security cookies for security purposes.

SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - THIRD-PARTY SERVICES
We may employ third-party companies and individuals to facilitate our website, to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

Links to other sites:

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics:

Our website uses Google Analytics to help us learn about who visits our website and what pages are being looked at.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information on our Privacy Policy contact us at acp@acpdealer.com